Our Policy

Cancellation fees aren't personal… 

It's just business. 

Gentle reminder, 

It's all fun and games until we have to enforce a cancellation policy. It's the most challenging part of running a small business. Please know that when we implement our policy, it's not personal. It's necessary to protect our business. We get it. We understand that emergencies happen, and life can sometimes get in the way. However, the more notice we have, the more likely we will be able to backfill your spot with another client. 

If you need to reschedule or cancel your appointment, please do so within 24hrs. 

"No-shows" and "last-minute" cancellations will be charged the full amount of the missed appointment. 

Future appointments can only be made once this is paid. 

We understand it may seem harsh. At the end of the day, this is a business. Like a doctor's office or a hair salon would implement its cancellation policy. Please be mindful, as we would rather spend the time glamming you up!